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29/06 2009

Your Customers are Changing. Are You?

This video has be circulating for quite some time and it is absolutely brilliant. If you want to understand how the marketing and communication world is shifting watch the video below.

Are you listening to your customer? Are you changing with the way they are communicating to each other? Where is the personality? Where is the love? Remember that the world changes and it is important for businesses to understand that their clients are people and not a demographic analysis.

What are you do doing to communicate more effectively with your customers?

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  1. 29/06 2009

    I have always loved this video. Smart advice to all advertisers – remember your customers can always walk away from the table.

  2. 29/06 2009

    Love this video. Really smart way to break down the current shift in customer/advertiser relations.